What is DialIQ?
DialIQ is an intelligent AI receptionist platform designed specifically for small and medium-sized businesses. Our AI agents handle incoming calls, SMS messages, and chat conversations 24/7 — scheduling appointments, answering customer questions, qualifying leads, and routing urgent matters to your team with natural, human-like interactions. Unlike traditional IVR systems or expensive answering services, DialIQ provides enterprise-grade omnichannel communication at a fraction of the cost, helping you capture every opportunity and deliver exceptional customer service around the clock across voice, text, and chat.Why DialIQ?
The Solution: DialIQ’s AI receptionist answers every call instantly, handles inquiries intelligently, and takes action — whether that’s booking an appointment, capturing lead information, or routing urgent matters to your team.
Key Benefits
Never Miss a Call Again
Your AI receptionist works 24/7/365, answering calls within seconds regardless of volume or time of day. No hold music, no voicemail, no lost opportunities.
Reduce Operational Costs
Replace or augment expensive receptionist staff while maintaining — or improving — call quality. Most businesses see 60-80% cost savings compared to traditional solutions.
Capture More Leads
Every call becomes an opportunity. DialIQ qualifies prospects, captures contact information, and ensures no potential customer slips through the cracks.
Deliver Consistent Experiences
Your AI never has a bad day. Every caller receives the same professional, friendly, and knowledgeable service — perfectly aligned with your brand.
Scale Effortlessly
Handle 1 call or 1,000 simultaneous calls with the same quality. No hiring, training, or scheduling headaches during peak seasons.
Powerful Features
Omnichannel Communication
Unified voice, SMS, and chat handling with seamless channel switching. Conversations continue naturally whether customers call, text, or chat — your AI maintains context across all channels.
Smart Call Handling
Advanced call routing based on caller intent, time of day, and priority with natural conversation flow. DialIQ understands context and guides callers to the right outcome without rigid menu trees.
Appointment Scheduling
24/7 automated booking with conflict prevention, rescheduling, and automatic reminders. Your AI agent checks real-time availability and books appointments directly during the call — no back-and-forth required.
Continued Conversations
Context persists across channels and time. Drop a call? Continue via SMS. Call back later? Your AI remembers where you left off. No need to repeat yourself.
Conversation Intelligence
Analyze patterns across all channels, track customer sentiment, and discover opportunities with complete transcripts. Gain insights from every voice call, text message, and chat interaction.
Triage Engine
Intelligently assess urgency and route critical calls immediately with built-in escalation protocols. Emergency situations, high-value prospects, and time-sensitive matters get escalated to your team instantly.
Multilingual Support
Automatic language detection and real-time translation across 20+ languages. Serve diverse customer bases seamlessly — DialIQ detects the caller’s preferred language and responds naturally.
Analytics Dashboard
Comprehensive insights with call volumes, conversion rates, response times, and satisfaction metrics. Track performance, identify trends, and optimize your communication across all channels.
Who Uses DialIQ?
DialIQ serves businesses across 40+ industries, including:Healthcare
Healthcare
Medical practices, dental offices, veterinary clinics, mental health providers
Legal
Legal
Law firms of all specialties handling client intake and appointment scheduling
Home Services
Home Services
HVAC, plumbing, electrical, roofing, landscaping, and cleaning companies
Real Estate
Real Estate
Agents, brokerages, property management, and mortgage professionals
Professional Services
Professional Services
Accountants, consultants, marketing agencies, and IT service providers
Fitness & Wellness
Fitness & Wellness
Gyms, yoga studios, spas, and personal trainers
Restaurants & Hospitality
Restaurants & Hospitality
Reservations, takeout orders, and catering inquiries
Automotive
Automotive
Dealerships, repair shops, and detailing services
Retail & E-commerce
Retail & E-commerce
Customer service, order inquiries, and appointment-based sales
Getting Started
Ready to transform how your business handles communication? Here’s how to get up and running:1
Start Your 7-Day Free Trial
Sign up at dialiq.ai — no credit card required
2
Enter Your Website
Our AI scrapes your website to pre-fill business details, hours, and services
3
Select Your Industry
Choose your industry for tailored configuration and best practices
4
Get Your Trial Number
Receive a dedicated phone number instantly
5
Make Your First Test Call
Call your new number and experience your AI receptionist in action
Most businesses complete setup in under 3 minutes and make their first test call immediately.