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DialIQ offers flexible, usage-based pricing designed to scale with your business. Start with what you need and only pay for what you use.

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Pricing Overview

All DialIQ plans include a monthly base subscription with a set number of included calls. When you exceed your plan’s call limit, additional calls are billed at a flat overage rate — giving you predictable costs with unlimited scaling capacity.
Key Features:
  • No setup fees or contracts
  • Automatic billing via Stripe
  • Upgrade or downgrade anytime
  • Transparent overage pricing
  • 14-day free trial (no credit card required)

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Pricing Tiers

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Essential — $49/month

Included Calls: 50 calls/month
Overage Rate: $1.50 per additional call
Best For: Solo operators and small businesses with moderate call volume
  • AI voice receptionist
  • 24/7 call answering
  • Basic appointment scheduling
  • Call transcripts and recordings
  • Email notifications
  • Mobile app access
  • Solo practitioners (consultants, therapists, attorneys)
  • Small service businesses
  • Side businesses and startups
  • Testing AI phone automation

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Growth — $99/month

Included Calls: 100 calls/month
Overage Rate: $1.50 per additional call
Best For: Growing teams needing omnichannel communication
  • SMS/text messaging integration
  • Multi-channel communication dashboard
  • Calendar integration (Google, Outlook)
  • Basic CRM integration
  • Custom greetings and scripts
  • Priority email support
  • Growing service businesses
  • Multi-person practices
  • Teams handling both calls and texts
  • Businesses with seasonal volume spikes

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Professional — $499/month

Included Calls: 600 calls/month
Overage Rate: $1.50 per additional call
Best For: High-volume businesses requiring advanced integrations
  • Advanced CRM integrations (Salesforce, HubSpot)
  • Business software integrations (ServiceTitan, Jobber, etc.)
  • Custom call flows and routing
  • Advanced analytics and reporting
  • Team collaboration features
  • Dedicated account manager
  • Priority phone support
  • Established businesses with high call volume
  • Companies requiring deep CRM integration
  • Multi-location operations
  • Businesses with complex scheduling needs

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Enterprise Growth — $599/month

Included Calls: 750 calls/month
Multi-Unit Support: Up to 5 separate units/projects
Overage Rate: $1.50 per additional call
Best For: Organizations managing multiple locations or departments
  • Multi-unit support: Manage up to 5 separate units/projects (150 calls per unit)
  • Unit-level analytics dashboard
  • Individual phone numbers per unit
  • Cross-unit reporting and insights
  • Custom integrations per unit
  • Advanced team management
  • Franchises with multiple locations
  • Agencies managing multiple client accounts
  • Healthcare groups with multiple practices
  • Property management companies
A unit represents an independent business location, department, or project with its own phone number, settings, and team. Each unit functions as a separate DialIQ instance with centralized billing and management.

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Enterprise Pinnacle — $1,000/month

Included Calls: 1,500 calls/month
Multi-Unit Support: Up to 10 separate units/projects
Overage Rate: $1.50 per additional call
Best For: Large organizations with extensive multi-unit operations
  • Multi-unit support: Manage up to 10 separate units/projects (150 calls per unit)
  • Custom API integrations
  • White-label options (upon request)
  • Advanced security and compliance features
  • Dedicated technical support
  • Custom SLAs available
  • Large franchise operations
  • Enterprise service organizations
  • Marketing agencies with multiple clients
  • Hospital networks or medical groups
  • Multi-state operations

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Usage-Based Overage (“Surge Pricing”)

When you exceed your plan’s included calls, additional calls are automatically billed at $1.50 per call — no matter which plan you’re on.

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How Surge Pricing Works

1

Call Tracking

DialIQ counts every answered call during your billing period
2

Included Calls

Your first 50-1,500 calls (depending on plan) are included in your base subscription
3

Overage Billing

Calls beyond your limit are billed at month-end at $1.50 each
4

Automatic Invoicing

Stripe automatically charges your payment method for base subscription + overage usage

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Example Calculation

Scenario: You’re on the Growth plan ($99/month with 100 included calls) and receive 150 calls in February. 
Base Subscription:        $99.00
Included Calls:           100 calls
Actual Calls:             150 calls
Overage:                  50 calls × $1.50 = $75.00
─────────────────────────────────────────
Total February Bill:      $174.00

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Benefits of Surge Pricing

Predictable Base Costs

Your monthly subscription gives you a predictable baseline with substantial included call volume.

No Artificial Limits

Never worry about hitting a hard call limit. Your AI receptionist continues answering calls no matter what.

Pay Only for What You Use

Only pay for additional calls when you actually need them — perfect for seasonal businesses or growth phases.

Transparent Pricing

Simple $1.50/call rate makes it easy to forecast costs as your volume grows.

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Billing & Payment

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Automated Billing

DialIQ uses Stripe for secure, automated payment processing. Billing Cycle: Monthly (same day each month as signup)
Payment Methods: Credit card, debit card, ACH bank transfer
Invoicing: Automatic email receipts after each billing cycle
Failed Payments: Automatic retry with grace period before service suspension

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Managing Your Subscription

All subscription management happens directly in your DialIQ dashboard:

Upgrade Plans

Switch to a higher tier immediately — new pricing takes effect on your next billing date, prorated if mid-cycle.

Downgrade Plans

Downgrade to a lower tier at any time — changes take effect on your next renewal date.

Update Payment Method

Change credit cards or payment information anytime in Settings → Billing.

View Usage

Monitor your current call count and projected overage in real-time from your dashboard.

Billing History

Download invoices and view complete billing history anytime.

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How to Change Your Plan

1

Navigate to Settings

Go to Settings → Subscription
2

Click Change Plan

Select the Change Plan button
3

Select Your New Tier

Choose your desired plan
4

Confirm Changes

Review and confirm your selection
5

New Pricing Applied

New pricing applies on next billing cycle (or immediately for upgrades)

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Enterprise Pricing

For organizations requiring custom solutions beyond our Enterprise Pinnacle tier, we offer flexible Enterprise agreements with:
  • Custom call volume commitments
  • Volume discounts for high usage
  • Dedicated infrastructure
  • Advanced compliance requirements (HIPAA BAA, etc.)
  • Custom SLAs and uptime guarantees
  • Professional services and implementation support
  • Multi-year agreements with locked-in pricing

Contact Enterprise Sales

Get in touch with our enterprise sales team for custom solutions

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Free Trial

Try DialIQ risk-free with our 7-day trial.
What’s Included:
  • Full access to Growth plan features
  • 100 test calls included
  • No credit card required to start (required by Day 3 for conversion)
  • Upgrade anytime during trial
  • Trial usage doesn’t count toward paid subscription
Trial Conversion: Add a payment method by Day 3 to keep your trial phone number active. Without payment, your number will be deactivated on Day 7.

Start Your 7-Day Trial

Sign up at dialiq.ai and get started in minutes

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Frequently Asked Questions

Any inbound call answered by your DialIQ AI receptionist counts toward your monthly limit. This includes:
  • Completed conversations (caller speaks with AI)
  • Appointment bookings
  • Information inquiries
  • Escalated calls (even if transferred)
The following do NOT count as calls:
  • Abandoned calls (hung up before AI answers)
  • Test calls during setup
  • Internal test calls from your team
Yes. Upgrades take effect immediately with prorated charges. Downgrades take effect at your next renewal date to ensure you keep the features you’ve paid for.
Nothing changes in your service — your AI receptionist continues answering every call. Overage calls are simply billed at $1.50 each at month-end.
No. Each month starts fresh with your plan’s included call allocation. This ensures predictable pricing and encourages right-sizing your plan.
Currently, DialIQ offers monthly billing only. Contact sales@dialiq.ai for information about annual contracts and volume discounts.
You can cancel anytime from Settings → Subscription. Your service continues until the end of your current billing period. No refunds for partial months.
Yes. Each unit in Enterprise Growth (5 units) and Enterprise Pinnacle (10 units) includes its own dedicated phone number and independent configuration.
No. All plans include free setup and onboarding. You only pay your monthly subscription rate.

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Getting Started

Ready to transform how your business handles calls?

Start Free Trial

14 days, no credit card required

View Pricing Calculator

Estimate your monthly costs

Contact Sales

Questions about Enterprise pricing

Read Documentation

Learn more about features and setup
Questions about pricing or billing? Contact support@dialiq.ai